Point 1

The text mentions the annoyance of fake interactions, like a toll booth with a “Thank You” sign in lights (Nelson). However, I rather like the automatic “thank you” programmed into various machines—or the automated voice that tells you to have a nice day on a phone call. There are some people who could learn a little something about politeness from those machines!

Point 2

I understand Nelson’s notion of removing course sequences and his “modest proposal” for greater course flexibility. For example, when people began taking MOOCs, particularly xMOOCs, the low completion rates raised the ire of many. However, there were others who highlighted that taking xMOOCs (or MOOCs in general, for that matter) could be viewed as an exploratory act—so participants could just “stop by” courses to investigate and learn more about what interested them.